On an iPhone or iPad if we scroll up hard or down the menu will disappear, especially when the background page to the right of menu is at bottom of page.
Do you have the Enable Touch Gestures option turned on, if so please turn it off?
The gesture was switched off
That’s strange. It only happens for me when you actually slide the menu up, it doesn’t happen for me in any other way.
Have you tried disabling all other plugins and the theme to see if something else is causing it?
I am forwarding these messages you send to my site developer. I have to wait for them to reply and its the weekend Will update as I get them
Here is what my website designer wrote…
This is something the author of the plugin have to look in to
As we have tried both of his suggestions
1) Disabling plugins
2) Disabling gestures for mobile devices on the menu backend
It’s quite hard to debug as it only happens on Apple devices and seems to only be happening for you as I’ve not had anyone else report the issue.
I’ll try have another look but as yet I don’t really have any answers or guesses at what the issue could be.
This is happening on Ipad but not iphone.
So it’s literally just ipad? That makes it even harder to debug as it’s not a specific browser or manufacturer.
Do you have any specific scripts loading just on ipad, is it all ipads or just one specific one?