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Update Fails

This topic contains 3 replies, has 2 voices, and was last updated by  Peter Featherstone 2 months, 3 weeks ago.

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  • #54835 Reply

    Elizabeth Kam

    In trying to update to version 3.1.18, I am getting:

    Update Failed: Could not create directory. responsive-menu-pro/vendor/twig/twig/test/Twig/Tests/Fixtures/expressions

    I’m able to update other plugins without problems…so I don’t think its a permissions problem.


    #54836 Reply

    Hey Elizabeth,

    I don’t think it can’ be anything else based on that message. Have you checked the permissions on the folder and compared them to other plugin folders? Have you spoken to the host?

    Please let me know


    #54933 Reply

    Elizabeth Kam

    Hi Peter,

    I’m the host and have control of the permissions. As a test, I opened all permissions to all users and was still unable to get the plugin update working. After setting the permissions back, I uninstalled and re-installed the plugin from the download link and all worked as expected.

    #54939 Reply

    Hey Elizabeth,

    Very strange, thanks for letting me know and glad it’s all working now :-)


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