If you are having problems with the menu not showing up on your site after installing and activating the plugin, below are a few of the most common reasons why it won’t show:
Your theme has not been built to the recommended standards
WordPress has a great page for theme developers that they must follow when creating themes otherwise plugins will break (including mine). The full page can be found here but to summarise please ensure the following is true of your theme:
- 1. The
wp_head()function call can be found somewhere in yourheader.phptheme file or similar - 2. The
wp_footer()function call can be found somewhere in yourfooter.phptheme file or similar - 3. The
body_class()function call can be found in the openingbodyelement of your theme
Your breakpoint option is set too low
The next thing to check is that the Initial Setup > Breakpoint option is set to a high enough value. For example, if you have this set to something low, like 300 it is unlikely you will ever be on a device that is small enough to see the button.
Your HTML is invalid
There is a surprising amount of HTML errors found on sites I look at which cause all sorts of issues. I recommend running your site through the W3 HTML Validator to remove any HTML errors to eliminate this as the cause.
You have the Use Shortcode option turned on
It is possible that you may have enabled the Use Shortcode? option and forgotten to turn it off again or not realised what it does. If you have enabled this but not placed the shortcode itself inside any of your themes template folders then the menu will not show.
Please try disabling this option first and then try again.
